Documentation

Where to Find Your Connected Destinations

Select the Destinations item in the left menu to see your connected destinations list, status, and other details.

If you don't see the required destination in the list below, click the blue button in the upper right corner to add a new destination. This button will be non-clickable when your destination connections limit is exceeded. Hover over it to see the following message: "You've reached your limit of N destinations".

Don't hesitate to contact your Customer Success Manager to increase the limit.

The connected destinations list contains five columns. Let's look at each of them in more detail.

Destination

You can click any destination name to be redirected to the page with load orders related to this destination and destination settings.

User

Here you see the email of the user who connected to the destination.

Status

  • Active - this destination is successfully connected
  • Initializing - the connection is in progress
  • Error - an error occurred during the connection

Click the "plus" icon at the beginning of the line to see the issue details.

Updated

This column shows when the connection was last updated.

Action column

Setup load

You can set up data load only for active connected destinations.

Waiting for connection

If the Initializing you will see non-clickable Waiting for connection in this column.

Re-authorize

You can re-authorize the connection if an error occurs during the connection. This allows you to edit credentials for this connection.

IMPORTANT: if you've updated your connection credentials, you should use Re-authorize functionality for a particular destination to implement updates.

Delete

The “trash bin” icon at the end of each line allows you to remove the connected destination. You will see the confirmation message.

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