Updated on

May 27, 2024


CreativeX allows clients to seamlessly export and integrate data into their data lakes, facilitating automated querying of CreativeX data for internal reporting alongside organizational KPIs and other metrics.

Schema information

Setup guide

Follow our setup guide to connect CreativeX to Improvado.

Step 1. Click the Data Sources in the left navigation bar. Categories on the Data sources page group all available platforms. Use a search to find the required one.

Step 2. Click on the CreativeX tile.


Step 3. Authorize your CreativeX account using your Account Name and Access Token.

Note: You'll need to request your specific access token from the CreativeX team. This is your unique token which will allow you to access your data in the CreativeX dashboard. Please see more details in the CreativeX Guide.

{%docs-informer info title="How to get CreativeX Account Name?" %} The CreativeX API doesn’t have an endpoint for directly retrieving account information. Please manually input your Account Name, by copying it from the CreativeX UI or choosing any arbitrary values. {%docs-informer-end%}

Step 4. After completing the connection process, the CreativeX connection will appear in your Connected sources list.

Step 5. When the connection status is Active, and the account status column shows a number of accounts, you can move on to data extraction.


Step 6. To extract data from the connected sources, check the instructions on how to set up data extraction.


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Troubleshooting guides

Check out troubleshooting guides for


You can find information about the latest API changes in the official Release notes.

Frequently asked questions

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Improvado team is always happy to help with any other questions you might have! Send us an email.

Contact your Customer Success Manager or raise a request in Improvado Service Desk.