Updated on
Oct 9, 2025
While configuring your The Trade Desk API connection, you may encounter several issues. Understanding these common errors can help streamline the setup process and facilitate quick resolutions.
This error occurs when the authenticated user does not have Public API access enabled in The Trade Desk Partner Portal. Even if your login and password are correct, the API token will not have the necessary permissions without this enablement. or when the API access token has expired. Since TTD uses a login/password authentication flow that issues a short-lived token (valid for 24 hours),
Solution:
Improvado team is always happy to help with any other questions you might have! Send us an email.
Contact your Customer Success Manager or raise a request in Improvado Service Desk.