Reddit - Troubleshooting

Updated on

Sep 9, 2024

While configuring your Reddit connection, you may encounter several issues. Understanding these common errors can help streamline the setup process and facilitate quick resolutions.

Wrong permissions

{%docs-informer error%}


Reddit auth error: {This account is not allowed to use the API}.

{%docs-informer-end%}

Solution

Request access to Reddit API v2

This issue can occure when user doesn't have access to the old version of Reddit API. Improvado has only two report types that use still use it:

If you want to use these reports, you need to be whitelisted to access the Reddit Ads API.
Contact your Reddit representative for more information. Learn more.

‍

{%docs-informer info%} If none of the provided solutions worked, feel free to raise a request via the Service Desk {%docs-informer-end%}