Documentation

Instagram Stories and Mentions

Updated on

Oct 19, 2023

Description

‍Instagram Stories and Mentions brings the ability to see the number of people who have viewed a specific Instagram Story and the number of people who have seen your Instagram profile through Instagram Mentions.

Schema information

The schema information shows all report types you can use to extract data from Instagram Stories and Mentions.

Setup guide

Follow our setup guide to connect Instagram Stories and Mentions to Improvado.

  1. Click the Data Sources in the left navigation bar.
    Categories on the Data sources page group all available platforms. Use a search to find the required one.
  2. Click on the Instagram Stories and Mentions tile.
  1. Authorize your Facebook account via OAuth. Before authorization, please, make sure that you are signed in to the account you want to extract data from.
  1. Grant Improvado your permission to:
Permission Additional information
Access Profile and posts from the Instagram account connected to your Page
Insights for the Instagram account connected to your Page
Manage Comments for the Instagram account connected to your Page
Accounts, settings, and webhooks for a Page
Read Content posted on the Page
Show List of the Pages you manage

Note: All required permissions are mandatory. If you limit any permission - it could cause connection errors!

  1. After the connection process is completed successfully, the Instagram Stories and Mentions connection will appear in your Connected sources list.
  2. When the connection status is Active, and the account status column shows a number of accounts, you can move on to data extraction.
  1. To extract data from the connected sources, check the instruction on how to set up data extraction.

Settings

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Troubleshooting

Troubleshooting guides

Check out troubleshooting guides for
Instagram Stories and Mentions
here

Limits

You can find information about the latest API changes in the official Release notes.

Frequently asked questions

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Questions?

Improvado team is always happy to help with any other questions you might have! Send us an email.

Contact your Customer Success Manager or raise a request in Improvado Service Desk.