Instagram Stories and Mentions

Written by Ilya Sudakov

Updated on Aug 21, 2026

Description

If you want to check who mentioned you in an Instagram Story, Improvado's ‍‍Instagram Stories and Mentions connector runs the instagram story mention check for you: it pulls the number of people who have viewed a specific Instagram Story and the number of people who have seen your Instagram profile through Instagram Mentions into one report, so you get a running instagram mention checker instead of scrolling notifications by hand.

How do I check Instagram story mentions? Connect your Instagram Professional Account to the Instagram Stories and Mentions data source in Improvado - once it is active, it acts as an instagram story mention checker and an instagram mention check across every tagged Story and post, feeding the results straight into your marketing reports.

Because the connection stays live, each story mention check becomes a story mention checker you can schedule instead of repeating it manually.

Setup guide

Warning

To connect Instagram Stories and Mentions, you need an Instagram Professional Account (Business or Creator) linked with a Facebook Page along with the permissions to access data from the accounts you'd like to sync.

Follow our setup guide to connect Instagram Stories and Mentions to Improvado.

Click the Make a new Connection on the Connections page.
Categories on the Data sources page group all available platforms. Use a search to find the required one.
Click on the Instagram Stories and Mentions tile.

Authorize your Facebook account via OAuth. Before authorization, please, make sure that you are signed in to the account you want to extract data from.

Note

To extract data from Instagram Stories and Mentiones you must have Admin-level access to connected Facebook Pages.

Choose the Businesses/Pages/Accounts you want Improvado to access:

Permission	Additional information
Opt in to all current and future Businesses	This gives Improvado access to your current Businesses, in addition to any Business you create in the future
Opt in to all current and future Pages	This gives Improvado access to your current Pages, in addition to any Page you create in the future.
Opt in to all current and future Instagram Accounts	This gives Improvado access to your current Instagram Accounts, in addition to any Instagram Account you create in the future.

Grant Improvado your permission to:

Permission	Additional information
Access	profile and posts from the Instagram account connected to your Page
Access	insights for the Instagram account connected to your Page
Manage	Your business
	comments for the Instagram account connected to your Page
	accounts, settings, and webhooks for a Page
Read	content posted on the Page
Show	a list of the Pages you manage

Note: All required permissions are mandatory. If you limit any permission - it could cause connection errors!

After the connection is completed, the Instagram Stories and Mentions connection will appear in your Connected sources list.
When the connection status is Active, and the account status column shows a number of accounts, you can move on to data extraction.

To extract data from the connected sources, check the instruction on how to set up data extraction.

Schema information

The schema information shows all report types you can use to extract data from Instagram Stories and Mentions.

Limits

Story metrics exist for 24 hours only

Meta returns insights for a story during the first 24 hours of its life and not afterwards. Their platform documentation states it directly: “Notifications for story_insights events will only show metrics for the first 24 hours, before the story expires, even if the story is a highlight.”

Two consequences follow, and neither has a workaround on the Improvado side:

Story metrics cannot be backfilled. Connecting the account today will not bring in performance for stories that ran last week. Extraction has to be in place while the stories are live.
Adding a story to a highlight does not extend the window. The highlight keeps the story visible to people, but its metrics stop being retrievable at the same 24-hour mark.

Which story metrics are available

Story performance is delivered by the Instagram Organic connector, in its Story Insights report. It currently carries views, reach, replies, navigation, shares, total interactions, follows, profile visits, profile activity, link clicks, likes and comments.

Anything outside that list — sticker taps is the one asked for most often — is not returned by the Instagram API, so it cannot be extracted by Improvado or by any other tool reading the same endpoint. Numbers can also sit below what the Instagram app shows, because the app keeps counting after the API window has closed.

Release notes

You can find information about the latest API changes in the official Release notes.