Documentation

Claravine

Updated on

Dec 19, 2025

Description

Claravine is a marketing data governance platform that provides The Data Standards Cloud - a comprehensive solution for managing marketing taxonomy, campaign metadata, and data quality standards.

Setup guide

Prerequisites

Before connecting Claravine to Improvado, you'll need:

  1. Access to The Data Standards Cloud platform
  2. Administrator permissions to create API credentials
  3. Your organization name for account identification

Step 1: Generate API Credentials

  1. Log in to The Data Standards Cloud at https://app.claravine.com
  2. Click on your profile menu in the top-right corner
  3. Select Profile or Account Settings
  4. Navigate to the API Access section
  5. Click Create API Key
  6. Copy both the API Key and API Secret immediately
  7. ⚠️ Important: The API Secret is shown only once and cannot be recovered later

For detailed instructions, refer to the official Claravine API documentation.

Step 2: Connect to Improvado

  1. In Improvado, navigate to Data Sources
  2. Search for Claravine in the data source list
  3. In the authentication form, provide:
    • Organization Name: Your Claravine organization name
    • API Key: The API Key you generated
    • API Secret: The API Secret you generated
  4. Click Connect to establish the connection
  5. After completing the connection process, the Freshdesk connection will appear in your Connected sources list.
  6. When the connection status is Active, and the account status column shows a number of accounts, you can move on to data extraction.
  7. To extract data from the connected sources, check the instructions on how to set up data extraction.

Schema information

Settings

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Troubleshooting

Troubleshooting guides

Check out troubleshooting guides for
Claravine
here:

Limits

You can find information about the latest API changes in the official Release notes.

Frequently asked questions

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Questions?

Improvado team is always happy to help with any other questions you might have! Send us an email.

Contact your Customer Success Manager or raise a request in Improvado Service Desk.