Documentation

Description

‍Birdeye is a customer experience and reputation management platform that helps businesses improve online visibility, manage reviews, and engage with customers across multiple channels. It provides tools for monitoring feedback, automating surveys, and enhancing overall customer satisfaction.

The schema information shows all report types you can use to extract data from Birdeye.

Follow our setup guide to connect Birdeye to Improvado.

‍Step 1. Click the Make a new Connection on the Connections page. Categories on the Data sources page group all available platforms. Use a search to find the required one.

‍Step 2. Click on the Birdeye tile.‍

Step 3. Authorize your Birdeye account using a comma-separated list of Business IDs, your Email and API key. For more details on obtaining the API key, refer to the Birdeye documentation here.

Step 4. After completing the connection process, the Birdeye connection will appear in your Connected sources list.

‍Step 5. When the connection status is Active, and the account status column shows a number of accounts, you can move on to data extraction.

Step 6. To extract data from the connected sources, check the instructions on how to set up data extraction.