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Birdeye

Written by Ilya Zinoviev

Updated on Sep 11, 2026

Description

‍Birdeye is a customer experience and reputation management platform that helps businesses improve online visibility, manage reviews, and engage with customers across multiple channels. It provides tools for monitoring feedback, automating surveys, and enhancing overall customer satisfaction.

Setup guide

Follow our setup guide to connect Birdeye to Improvado.

Authorize your Birdeye account using a comma-separated list of Business IDs, your Email and API key. For more details on obtaining the API key, refer to the Birdeye documentation here.

After completing the connection process, the Birdeye connection will appear in your Connected sources list.

‍Step 3. When the connection status is Active, and the account status column shows a number of accounts, you can move on to data extraction.

To extract data from the connected sources, check the instructions on how to set up data extraction.

Schema information

The schema information shows all report types you can use to extract data from Birdeye.

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