Updated on
Oct 31, 2025
We usually delete extraction orders after a migration that requires switching to new reports and creating new extracts (for example, during an API version migration). Old extracts have no use after the migration and will always fail, so we remove them and create new ones as part of the process.
You will receive an email notification specifying the exact date when your old orders will be deleted.
Improvado team is always happy to help with any other questions you might have! Send us an email.
Contact your Customer Success Manager or raise a request in Improvado Service Desk.