Product
AI

Product Researcher

remote
Belgrade / Almaty, Kazakhstan / Berlin / Bucharest / Tbilisi / Warsaw / Yerevan
Full-Time Contract

Improvado (AI Enterprise Revenue Data platform, VC-backed, $34M raised) is a data integration platform that simplifies the process of data extraction and manipulation from various marketing channels.

About Product.

We're the AI-team, making an AI-powered digital employee product. These are agents that will fulfill the roles of employees that our customers will hire. For example, an analyst who knows how to write SQL and provide reports; a marketer who understands how to evaluate the effectiveness of campaigns and advertising and so on.

The product is early stage and growing very quickly. We have an incredibly talented team that is working very hard and persistently to get the product on its feet.

Team Core Values:

High-Velocity Delivery. We operate in a high-energy, high-velocity environment where speed is married to efficiency. Rapid execution and delivery aren't mere buzzwords but inherent aspects of our work ethic. To stay at the forefront of the market, we need to consistently outperform by exemplifying the qualities of a '10X developer'.

A Culture of A-playeers. Our team is composed strictly of 'A-players' who abide by responsibility and accountability for their actions. We believe in the innate drive of such individuals and don't entertain micromanagement. Our A-players flourish when equipped with an exciting product and a high-quality team to accelerate execution.

Pioneering AI Products. AI is at the core of our interest and operation, and we are proud to be forging the path in this captivating field. We've successfully built an industry-first AI agent for enterprises, a product that's not just an idea, but a functioning technology in production. This AI agent is actively creating value and transforming the way businesses operate. Despite the complexity and occasional uncertainties, we assure you that this environment will be the most stimulating workspace you'll ever find.

About Role.

You will to embed in the product team and help them evaluate the impact of features before development, test solutions, and collect feedback from users.

The product team is small but ambitious, so the researcher will be a full-fledged participant in all processes and will directly influence the decisions made.

Tasks you you will solve:
  • Conducting product research (mainly UX and CX) from formulating research questions to preparing reports and communicating results to stakeholders.
  • Usability testing (both moderated and unmoderated).
  • In-depth interviews.
  • Prepare and run user surveys.
  • Working with secondary data (HotJar recordings, in-call feedback, product analytics).
  • Prepare reports and conduct clear presentations based on research results, create knowledge bases.
  • Regular market research and competitors.
Experience we expect:
  • 2+ years of experience as a product researcher.
  • Experience working on B2B data products.
  • Experience of researches for Data Companies / Data Products.
  • Experience in conducting quantitative and qualitative researchers.
  • Educational background in psychology, sociology, or marketing.
  • English language proficiency at C1 level.
  • Knowledge of mathematical statistics.
Qualities we value:
  • Independence: Ability to independently conduct the entire research cycle, selecting the appropriate method even if you haven’t used it before.
  • Data-driven approach: Willingness to prove with facts that the solution you propose will improve users’ lives.
  • Responsibility and proactivity: No need for pushing and micromanaging; you understand the product vision and are ready to make many decisions independently in an uncertain environment.
What We Offer:
  • Remote-first environment
  • Strong product/market fit: marketing data product for US-based enterprises
  • 27 days of PTO per year
  • US holidays and additional days off
  • Extremely fun & open startup environment
  • Professional development reimbursement

Why choose a career at Improvado

Recognized by Forbes as one of the best startup employers

Our culture

High-Velocity Delivery.

We operate in a high-energy, high-velocity environment where speed is married to efficiency. Rapid execution and delivery aren't mere buzzwords but inherent aspects of our work ethic.

A Culture of A-playeers.

Our team is composed strictly of 'A-players' who abide by responsibility and accountability for their actions. We believe in the innate drive of such individuals and don't entertain micromanagement.

Pioneering AI Products.

AI is at the core of our interest and operation, and we are proud to be forging the path in this captivating field. We've built an industry-first AI Agent for enterprises, a functioning technology in production settings.

Our company

Funding

$34M

Employees in 14 time zones

150

Integration partners

500+
Our seven key principles

At Improvado, our best work follows seven key principles

1
Be result-oriented

We focus on outcomes, not routines and clearly define expectations, even when confronted with obstacles.

2
Be disciplined

We clear our minds and clean our inbox. We only meet when there's agenda, work in sprints, and are on time.

3
Be open

We are people, not job titles. We are friendly and supportive of each other, and we encourage an atmosphere where everyone feels comfortable and safe.

4
Be aware

We listen deeply and react positively to maintain respectful communications. We accept mistakes and celebrate wins and achievements.

5
Be data-drive

We start and finish every process with analytics and data. We formulate hypotheses, prioritize, launch experiments, track progress, and validate wins.

6
Be contextual

We write down our thoughts, plans, and tasks to keep our minds clear. More importantly, we write things down in context to quickly re-connect with ideas.

7
Be pyramidal

We organize context following the Minto Pyramid principle. Start with a key idea at the top and continuously extend it with each new layer.