CS

Junior Analyst

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remote
Mexico City, Mexico / Bogota / Lima / Quito / Guadalajara / Queretaro
Full-Time Contract

About Improvado

Improvado is a fast-growing, AI-powered marketing intelligence platform trusted by global enterprises like ASUS, Docker, and Activision. We simplify complex data for marketing teams, enabling smarter budget decisions, campaign optimization, and ROI growth. Fresh off a $34M Series A funding round, we’re scaling rapidly and seeking passionate problem-solvers to join our mission.

Your Impact

As an Analyst, you’ll be the frontline hero for marketers, resolving critical data problems that drive their strategic decisions. Your work ensures our platform delivers accurate, actionable insights—directly impacting client success and our product’s evolution.

What You´ll Do

  • Solve Complex Data Challenges: Investigate issues like missing Reddit conversions by tracing data pipelines from source (API) to SQL transformations.
  • Engage & Empower Customers: Communicate via Helpdesk (Jira) and sometimes using video calls (Google Meet), turning technical roadblocks into trust-building moments.
  • Drive Product Excellence: Collaborate with Engineering, Product, and Customer Success teams to escalate bugs and shape solutions.
  • Become a Platform Expert: Master Improvado’s tools (SQL) and marketing APIs (Facebook, Reddit) to deliver swift, accurate resolutions.
  • Build Knowledge: Document recurring cases to streamline future troubleshooting.

What You Bring

  • Technical Proficiency:
  • 1+ year in technical support or a similar role.
  • SQL skills (SELECT, filtering, aggregates); familiarity with window functions or ClickHouse/Postgres is a plus.
  • Customer-First Mindset: Passion for translating technical details into clear, empathetic solutions.
  • Collaborative Spirit: Thrive in cross-functional teams and fast-paced environments.
  • Fluent English: Communicate complex ideas clearly to global clients.

How hiring process looks like

  • Homework assignment (very light, less than 30 minutes)
  • HR interview with two live SQL tasks
  • Final interview with the hiring manager

Why Improvado

  • Work Flexibly: Remote-first culture with asynchronous collaboration and results-driven hours.
  • Shape the Future: Work directly with enterprise clients and influence a product used by industry leaders.
  • Generous Time Off: 27 days PTO + US holidays
  • Vibrant Culture

Ready to Untangle Data & Empower Marketers?

If you’re curious, proactive, and eager to grow in a scaling startup, apply today! Let’s transform marketing intelligence together.

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Why choose a career at Improvado

SEE open POSITIONS

Recognized by Forbes as one of the best startup employers

Our culture

High-velocity delivery  

We operate in a high-energy, high-velocity environment where speed is married to efficiency. Rapid execution and delivery aren't mere buzzwords but inherent aspects of our work ethic.

A aulture of A-players  

Our team is composed strictly of 'A-players' who abide by responsibility and accountability for their actions. We believe in the innate drive of such individuals and don't entertain micromanagement.

Pioneering AI products

AI is at the core of our interest and operation, and we are proud to be forging the path in this captivating field. We've built an industry-first AI Agent for enterprises, a functioning technology in production settings.

Our company

Funding

$34M

Employees in 14 time zones

150

Integration partners

500+
Our seven key principles

At Improvado, our best work follows seven key principles

1
Be result-oriented

We focus on outcomes, not routines and clearly define expectations, even when confronted with obstacles.

2
Be disciplined

We clear our minds and clean our inbox. We only meet when there's agenda, work in sprints, and are on time.

3
Be open

We are people, not job titles. We are friendly and supportive of each other, and we encourage an atmosphere where everyone feels comfortable and safe.

4
Be aware

We listen deeply and react positively to maintain respectful communications. We accept mistakes and celebrate wins and achievements.

5
Be data-drive

We start and finish every process with analytics and data. We formulate hypotheses, prioritize, launch experiments, track progress, and validate wins.

6
Be contextual

We write down our thoughts, plans, and tasks to keep our minds clear. More importantly, we write things down in context to quickly re-connect with ideas.

7
Be pyramidal

We organize context following the Minto Pyramid principle. Start with a key idea at the top and continuously extend it with each new layer.

AI-powered marketing analytics & intelligence platform

From data to insights, automate and activate your marketing reporting with Al.

San Diego | Headquarters

3919 30th St, San Diego, CA 92104

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