FAQ

WHAT HAPPENS WHEN MY FREE TRIAL ENDS?
Your dashboards will still exist, but they won't be accessible any longer. What you'll see is a screen with a few different plans to select from. Just pick out your plan and payment option, and return to your account like nothing happened.
HOW CAN I PAY?
It's easiest to pay by credit card. However, if you have a special circumstance, we're always open to finding the best payment option for you.
CAN I CANCEL MY ACCOUNT AT ANYTIME?
Yes you can! We hate to see you go, but you can cancel your plan whenever you need to. You'll only be charged for the rest of your current pay period (be it monthly or annually).
CAN I PAY IN ADVANCE?
Of course you can! If instead of paying monthly, you'd rather pay annually, you'll get an additional discount to your plan.
CAN I CHANGE MY PLAN ANYTIME?
You can change plans whenever you need to. Simply reach out to support for more details.
WHAT ABOUT ANY OTHER QUESTIONS I HAVE? WHO CAN I ASK?
You can instantly reach out to us through our intercom system on the website and dashboard itself. Simply click on the blue message icon in the lower right hand section of your web page. One of our account managers will help you right away!
I WISH IMPROVADO HAD A CERTAIN FEATURE OR INTEGRATION. HOW CAN YOU HELP ME?
We love to hear about feature requests and can work with you on options to get those integrated. We have an in-house development team and flexibility to accommodate those requests.